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Practical Negotiating: Tools, Tactics & Techniques by Tom Gosselin

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Conclusion

Negotiation provides the most effective method for conflict resolution because it actively involves the parties in the process. As we saw in the examples used in this book and those we witness everyday in the news, opportunities to negotiate surround us. Whether in our nations, organizations, businesses, or families, conflict exists. It’s up to us to choose the best way to resolve it and to encourage others to participate.

Good luck!

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