October 2017
Beginner
240 pages
4h 19m
English
Content preview from The Rules of People
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RULE 5
Your attitude influences their response
People don’t operate in a vacuum. We’re social animals and we need interaction. We play off each other. We spark each other’s imaginations. Our emotional and mental needs are often met not by what we communicate, but by the way we communicate it.
This isn’t big news; it’s a reminder that communication relies on both (or all) the people involved to be effective. When the person you’re talking to appears not to be listening, you feel angry, or belittled, or frustrated. You know this, but do you always stop to think about the effect you’re having on other people?
If you want your relationships to be rewarding and productive – which you do – you need to acknowledge your own contribution to each conversation ...
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