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The Rules of People
book

The Rules of People

by Richard Templar
October 2017
Beginner
240 pages
4h 19m
English
Pearson Business
Content preview from The Rules of People

RULE 83

Shouty people want to be heard

Think about it. I don’t know if you’re the type who almost never gets riled, or the type who likes to let off steam several times a week. But either way, what is it that makes you raise your voice at someone? Or let’s put it another way – why does your instinct tell you that speaking softly isn’t going to get the result you want?

I’ll bet that almost every time, it’s because you feel the other person won’t hear you unless you shout. I don’t necessarily mean that literally. I mean they won’t fully take on board what you’re saying unless you force them to listen by making it impossible for them not to. I’m not here to judge whether you’re right, or whether you’re justified (not least because I’m not above ...

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Publisher Resources

ISBN: 9781292191652