October 2017
Beginner
240 pages
4h 19m
English
Content preview from The Rules of People
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RULE 68
Say thank you properly
We all like to be appreciated. Clichéd but true. Not only that, but people appreciate being appreciated, if you see what I mean, so the act of thanking them will make them want to do their best for you next time. After all, they can be pretty sure their efforts will be noticed and their contribution valued. So everyone wins, because you get what you need from them, and they get to feel good.
There’s an art to thanking people. Although almost any thanks is better than none, there are many nuanced ways to say thank you, and finding the best one is a real skill.
The first thing is to get the proportion right. This isn’t difficult once you think about it, but it’s easy to get wrong if you blunder in thoughtlessly. ...
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