RULE 29

No one likes saying sorry7

I had two friends who fell out with each other. It wasn’t a big deal really, but it took them months to make up afterwards. For one simple reason: they each insisted that the other one apologised. And neither wanted to lose face, especially when they felt it was the other one who should apologise. Over time they were civil when they couldn’t avoid seeing each other, and in the end things got back to normal – without the falling-out ever really being discussed – because actually they liked each other and wanted to be friends. They just wasted several months over the ‘sorry’ thing.

Look, it really doesn’t matter whether the other person says sorry when there’s a falling-out. What matters is how they feel and ...

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