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The Rules of People
book

The Rules of People

by Richard Templar
October 2017
Beginner
240 pages
4h 19m
English
Pearson Business
Content preview from The Rules of People

RULE 43

Listen to what they don’t say

The last Rule was about helping other people to solve a problem they don’t acknowledge exists. This Rule is slightly different, and you might recognise the scenario: the other person is telling you that there is a problem but, however hard you try, you don’t seem to be able to fix it.

It’s extremely frustrating when this happens. Although it certainly isn’t exclusive to relationships, it’s most common between partners. In effect, the problem that is being raised is masking a deeper problem. So whatever you do to address the visible problem, you’re only ever treating the symptom. You need to identify the underlying cause, and treat that.

This can be complicated by the fact that often the other person isn’t ...

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Publisher Resources

ISBN: 9781292191652