ABOUT THE EDITORS
Louis Carter (lou@bestpracticeinstitute.org) founded Best Practice Institute on the principles of organization development and positive change. Mr. Carter has written eight books on best practices and organizational leadership, including the Change Champions and Best Practice book series published by Jossey Bass/John Wiley & Sons. As an expert in the industry, he has been interviewed, profiled, and quoted by such publications as Business Watch magazine, Workforce magazine, Investor’s Business Daily, and CIO magazine. He founded BPI after obtaining his graduate degree from Columbia University in social/organizational psychology and an undergraduate degree in economics and government from Brown University and Connecticut ...