IMPLEMENTATION
Training
It was decided to implement the performance management and development process in a phased approach, starting with the top three levels of each company across the Group. Senior managers had to understand and believe in the process (walk their talk) if it was to succeed. Also, as the process starts with each managing director, strategic alignment is achieved and cascaded through the contracting process.
Intensive four-hour interactive training sessions were designed and delivered to not only ensure that managers understood the theory and the tools, but also to help them to develop their performance and development contracts.
Training sessions were facilitated at the different companies by the two project team members ...