CHAPTER 7
INTERNAL REVENUE SERVICE
SUSAN CLAYTON, VICTORIA BAUGH, MATHEW J. FERRERO
An integrated leadership development and succession planning system for front-line to senior leaders that includes executive involvement, a four-step structured process, and web-based assessment and support.
• Introduction
• Company Background and Current Leadership Environment
• The 21st Century IRS
• Leadership Competencies
• IRS Core Leadership Responsibilities and Competency Model
• Planned Changes to the Competency Model
• Leadership Succession Planning—The Challenges
• How Is the IRS Addressing the Projected Gaps and Challenges?
• The Approach: Creating a Leadership Succession Planning Environment
• The Four Stages of LSR
• LSR Website and ...