OVERALL SUMMARY
Over the past eight years, McDonald’s has taken a number of significant steps to enhance its ability to develop leadership talent and ensure greater management continuity throughout its talent management system. This chapter has described five major initiatives that have been designed and implemented to enhance the system. These included a major re-design of the company’s global performance development system, a significant enhancement of the global succession planning and development process, the design and implementation of a customized leadership development program targeted to developing high-potentials at the officer level (LAMP), and, finally, the introduction of the McDonald’s Leadership Institute and the Global Leadership ...