SUPPORTING AND REINFORCING THE WHOLE SYSTEM TRANSFORMATION
The Hybrid Waves
The success of the four waves bred new energies. First, the leadership team believed that the 20 percent tipping point had been achieved, but the division was not tipping fast enough. Employees who did not attend the events had not learned the language of feedback or communication, and either felt left out or were being left behind. Second, they wanted to support and reinforce the learning in the waves with the other employees. And not unimportantly, the leadership team was so moved by the personal transformations of those who attended the waves that they felt all should attend a wave—all six thousand employees.
The transformational energy tugged at their emotions. ...