December 2009
Intermediate to advanced
336 pages
10h 1m
English
book
Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent
by Marshall Goldsmith, Louis Carter
Content preview from Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent
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WHAT LED MICROSOFT SMSG TO MAKE THE CHANGE
The Sales Marketing and Services Group is more than 45,000 employees responsible for Microsoft sales, marketing, and service initiatives; customer and partner programs; and product support and consulting services worldwide. Its field sales and marketing professionals delivered $53B in billed revenue in fiscal year 2008 and $34.8B in profit. Additionally, the group is responsible for corporate operations and IT functions that support the work of Microsoft’s approximately 91,000 employees around the world.
Recent key accomplishments of the group include:
• Significant increases in customer satisfaction ratings;
• Growing the Windows Client, Server and Tools, Information Worker, Mobility, and Microsoft ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.