Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

THE PROCESS OF REDESIGNING THE HIGH-POTENTIAL DEVELOPMENT EXPERIENCE

Creating ExPo was a classic change management project with three phases.

Key Steps and Timeline

First, Microsoft analyzed the current state—understanding what was working and not working, studying the best practices that existed, and reviewing the research related to high-potential development. Next, the Microsoft team envisioned the future state—considering both internal and external best practices, adopting or adapting them, and creating some new ones. Finally, they implemented the changes. Although this initially began in 2004 with a desire to bring more consistency to the high-potential development experience, the majority of the work took place between August 2006 ...