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little to overall profitability indeed some may actually make a loss. Likewise, the
same conclusions would probably emerge from an 80:20 analysis of products.
Sometimes when performing the 80:20 analysis across the product range, it
is tempting to suggest that where a ‘long tail’ exists it should be removed through
product rationalisation. However, there may be strategic reasons for maintaining a
high level of variety or indeed there may be opportunities to use alternative strate-
gies to manage the slow movers to make them profitable. For example, it has been
suggested that if an Internet distribution channel is available then the ‘long tail’ can
become a source of profitable business.
3
Because the ‘long tail’ represents such a
large number of products, even though individual item sales levels are low, if inven-
tory and distribution costs can be reduced by creating a single, virtual inventory
through working with partners across multiple channels, the economics may be trans-
formed. To a certain extent this is the approach that Amazon has taken, enabling it to
offer a vast range of book titles (and other products) but with minimal inventory.
However, for most companies it is likely that a selective rationalisation of slow-
moving lines will have a positive impact on overall profitability.
Product design and supply chain complexity
It is important to recognise that often a significant source of supply chain com-
plexity is the actual design of the product itself. It has long been known that a
large part of total through-life costs are determined at the drawing board stage
sometimes as much as 80 per cent.
4
There are a number of ways in which prod-
uct design decisions can impact subsequent supply chain complexity and hence
costs. These are some of the ways that product design decisions can affect supply
chain complexity:
Time-to-market and time-to-volume
Decisions on the functionality of products can increase manufacturing
complexity and reduce flexibility and responsiveness
Added complexity through lack of commonality
Decisions on product design impact the Bill of Materials. Low levels of
component commonality will add complexity.
Increased replenishment lead times
Some design decisions will determine the choice of supplier and therefore
could impact replenishment lead time, e.g. where the supply source is
offshore.
Supply chain vulnerability
Again, if the design decision involves unreliable supply sources this could
potentially increase the chance of supply chain disruption.
After sales support
For those products requiring after sales support, e.g. service parts, the
design of the product will have implications for inventory levels.

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