Similar developments have enabled the transformation of retail logistics. The idea
of ‘stockless distribution centres’ or ‘cross-docking’ enables a more frequent and
efficient replenishment of product from manufacture to individual stores. Cross-
docking, often facilitated by a logistics service provider, is a simple, but powerful,
concept. Point-of-sale data from individual stores is transmitted to the retailer’s
head office to enable them to determine replenishment requirements. This informa-
tion is then transmitted directly to the suppliers who assemble orders for specific
stores and the pal
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