In the main ServiceNow interface, go through the following steps:
- Open one of the existing travel-booking requests, select a new user in the Assigned to field, and click Update:
- If everything works well, the e-mail should be sent to the Assigned to user, or else to the Forward all e-mail address you have set in the e-mail properties.
- We can confirm the outgoing e-mail by using the modules available in the System Mailboxes application by switching over the main ServiceNow interface:
- The module System ...