ServiceNow Application Development

Workflow transitions and activity exit conditions

Once the workflow's start condition evaluates to true, the workflow transition logic comes into play and determines which activity is performed next. Graphically, the workflow transition is represented using arrows.

The transitions can be created by taking the pointer over to one of the exit conditions and dragging and dropping the arrow on top of the activity we wish to execute next. We can select an existing transition and hit the Delete key to remove it from the workflow.

The branch activity can be used to transition into more than one activity and the join activity can be used to merge more than one workflow transition into a single activity.

The workflow transition logic continues to ...