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ServiceNow Application Development
book

ServiceNow Application Development

by Sagar Gupta
September 2017
Intermediate to advanced
408 pages
9h 25m
English
Packt Publishing
Content preview from ServiceNow Application Development

Relationships

When we open a record in the detailed view, we have an option to show related lists. Any two tables can have a logical relationship defined within the platform and appear as a parent/child pair via a related list. The relationship between two arbitrary tables can be used to create a related list that appears in the detail view of the form and displays a list of related records.

Examples of relationships that come defined in the platform include the following:

  • Incidents by same callers: This relationship is defined in the incidents table, and it displays a related list to show other incidents opened by the same caller
  • Member of groups: This relationship is applied to the users (sys_user) table and queries records from the groups ...
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Publisher Resources

ISBN: 9781787128712