If you are reading this book, it is probably because your company is planning to implement and customize the ServiceNow platform or you want to build a career around the fastest growing enterprise cloud platform. ServiceNow is a SaaS platform offered by ServiceNow, Inc. and used by global corporations such as GE, Dell EMC, NetApp, Yahoo, Google, Aegis, Deutsche Bank, AstraZeneca, Red Hat, Siemens, University of San Francisco, Sony Pictures Entertainment, Intuit, Moody's, Diageo, and so on. For the purpose of this book, we are going to assume that you work at ABCD, Inc. and your company's management has asked you to build a custom application on top of the ServiceNow platform.
ServiceNow allows companies to manage ...
