ServiceNow Application Development

Associating a user to one or more groups

To make sense of the newly created user, group, and role, we need to associate them. While it is possible to assign a role to a user, it is not recommended. We will instead associate the user to a group and then we will assign some roles to that group:

1. Open the serveradmin user record from the Users module under the User Administration application menu and scroll to the bottom of the page where you see the Groups related list, as shown in the following screenshot, and click on the Edit... button to assign:

2. In order to associate a user to one or more groups, we need to pull the User's record from ...