Using the related lists of applications
Related lists are highly useful when we need to build a relationship between the two tables and for reporting as well, there is always a relationship of parent and child, which can be established by a system definition application (relationship module).
Getting ready
To step through this recipe, you need an active Service-Now instance and a valid credential or role (admin).
How to do it...
- Open any browser standard browser.
- Type the Service-Now instance web address (
http://{instance_name}.service-now.com) provided by your organization in the address bar, now enter your credentials in respective fields and press enter button. - On the left-hand side in the search box, type incident, and under the Incident Application ...
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