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ServiceNow Cookbook by Ashish Rudra Srivastava

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Including the date in a report's e-mail notification

By default, Service-Now doesn't include dates in the subject of an e-mail notification. That's why many clients ask for the date to be included in the subject of e-mail notifications so that they can differentiate between the reports. In this recipe, we will learn to include the date in a report's e-mail notification.

Getting ready

For this recipe, all you need is an active Service-Now instance, valid credentials, and an admin role.

How to do it...

  1. Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
  2. Type the instance web address in the address bar.
  3. Log in to the Service-Now instance using credentials.
  4. On the left-hand side search box, type reports in the search box and select ...

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