Creating a new e-mail notification

Standard communication is necessary for the end user. This recipe will show you how to create a new e-mail notification for end users, IT staff, stakeholders, and so on.

Getting ready

To step through this recipe, you should have an active Service-Now instance, valid credentials, and the admin role.

How to do it…

  1. Open any standard web browser and type the instance address.
  2. Log in to the Service-Now instance using the credentials.
  3. On the left-hand side in the search box, type system notification:
    How to do it…

    The search system notification application

  4. Now you will be able to see the System Notification application on the left-hand side: ...

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