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ServiceNow Cookbook by Ashish Rudra Srivastava

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Chapter 5. Building and Configuring Reports

This chapter covers the following recipes:

  • Viewing and running reports
  • Creating new reports
  • Scheduling reports
  • Sending multiple reports in one e-mail
  • Creating a table-specific report module
  • Creating a dashboard
  • Including the date in a report's e-mail notification
  • Working with the report's header and footer template
  • Working with the report sources
  • Working with the report range
  • Creating a database view

Introduction

Reports are an essential part of any enterprise application. On many occasions, managers and business executives request reports. From the previous chapters, you understood that Service-Now provides small applications for dedicated process, and for the purpose of reporting, Service-Now provides a dedicated ...

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