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ServiceNow Cookbook by Ashish Rudra Srivastava

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Working with Field Watcher

Field  Watcher is a very efficient way to drill down troubleshooting to the form field level. With Field Watcher, you can view all the actions (UI policy, client script, business rules, and so on) which are being performed on the form.

Getting ready

To step through this recipe, you should have an active Service-Now instance and valid credentials with an admin role.

How to do it...

  1. Open any standard web browser and type the instance address.
  2. Log in to the instance using the credentials.
  3. Click on the settings icon, as shown here:
    How to do it...

    Settings icon

  4. Now you will be able to see the following pop-up screen, where you need to go to the ...

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