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ServiceNow Cookbook by Ashish Rudra Srivastava

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Understand web services

Out of box, service-now provide channels to communicate with outside world. Service-now is capable enough to communicate over HTTP based web services. It’s is advisable to use MID (Management, Instrumentation, and Discovery) to communicate to outside world as MID server communicate over HTTP to communicate to service-now instances.

Getting ready 

To step through this recipe, you should have active instance and valid credentials with admin/web services role. 

How to do it... 

  1. Open any standard web browser and type instance address.
  2. Login in service-now instance with valid credentials.
  3. On left hand side in search box, type web services and service-now will search out module for you as shown following:

    Web services

  4. Out of box, service-now ...

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