February 2017
Intermediate to advanced
376 pages
6h 12m
English
Content preview from ServiceNow CookbookBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Workflow troubleshooting
A workflow may be considered as a tracker of a process. You can get to know the status of a request or any other item such as a contract management request or change management request.
Out of the box, in some modules, you are allowed to view the workflow using the show workflow button, but in some cases, you need to go through a different approach to view the status of request or task.
Getting ready
To step through this recipe, you should have an active Service-Now instance, valid credentials, and an Admin role.
How to do it...
- Open any standard web browser and type the instance address.
- Log in to the Service-Now instance using the credentials.
- On the left-hand side, type
workflowand under Workflow application. Now let’s understand ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.