ServiceNow Cookbook

Conventions

In this book, you will find a number of text styles that distinguish between different kinds of information. Here are some examples of these styles and an explanation of their meaning.

Code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles are shown as follows: If you want to open a new record of the table, then you can type table name.do in the search box, and if you want to open see all available records in the table, then you can type tablename.list.

A block of code is set as follows:

action.setRedirectURL(current);
current.assigned_to = gs.getUserID();
current.setForceUpdate(true);
current.update();

New terms and important words are shown in bold. Words ...