
300 THE GAME PRODUCTION HANDBOOK, 2/E
I was once beta testing an online game. There was a UI screen where you could
select different cities. I decided to find out what happened if I started rapidly click-
ing all the cities, and ended up crashing the server. The developer called me on
the phone, and I re-created the bug for him. In the background, I could hear the
QA lead say, “this is why we have beta testers, I would have never thought to have
tried that.”
Another thing is to make sure that the developers are available, even in a lim-
ited capacity, to interact with the beta testers. Testers are working hard, often with-
out pay, and it is good ...