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The Little Book of Big Decision Models by Dr. Jim McGrath

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MODEL 7

COGNITIVE MAPPING: UNDERSTANDING HOW YOUR COLLEAGUES THINK

Use this to help you identify and understand the thinking of your colleagues and staff.

Cognitive mapping aims to improve decision making at middle and senior management level by identifying and making explicit the factors that influence managers when they are engaged in the decision-making process. Much of this knowledge is held as tacit knowledge and resides in the person’s subconscious mind, from where it informs their thinking and actions on a daily basis without them being aware of it. Cognitive mapping seeks to make explicit some of this deep knowledge and to share it between colleagues (see Model 8).

HOW TO USE IT

  • Identify your role in the cognitive mapping process. ...

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