The Little Book of Big Decision Models

A FINAL WORD

I’ll keep this brief. Thank heavens I hear you say.

Decision making engages both the intellect and the emotions. Unless you are a social sociopath, and there are a few of those in business, you will have the odd sleepless night as you make difficult decisions about people’s careers and livelihoods. I’m afraid that comes with the job. However, there is one golden rule as a decision maker that you should always follow. It won’t entirely eliminate your worries and concerns but it will assuage them.

You are employed by the organisation. Your professional duty is to act in the organisation’s best interests.

For much of the time what is best for the organisation will coincide with what’s best for the staff and other stakeholders. But occasionally ...