The Little Book of Big Decision Models

SECTION 3

ENHANCING YOUR DECISION-MAKING SKILLS

INTRODUCTION

This Section is concerned with improving a range of personal skills. These skills, such as delegation, dealing with criticism, learning to think creatively and being emotionally intelligent, go right to the heart of effective management and decision making.

Many managers find it difficult to delegate work, perhaps because they don’t trust their staff to do a good job. But the truth is that you aren’t paid to do all the work, you’re paid to ensure that others do the work. Eisenhower’s Principle (see Model 18) provides advice on what decisions and tasks you should routinely delegate. Follow his advice and you will have more time for the work you should be doing such as managing staff, ...