Use this to improve your appointment and promotion decisions.

Your success as a manager, to a large degree, depends on the quality of the people who work for you. Good staff can make an average manager look great and bad staff can make a great manager look very average.

Despite the introduction of psychological testing, interviews, work based simulations, presentations, graphology and even astrologers, staff selection remains a very hit and miss affair. It’s still the case that judgements are formed about the candidate, by the interviewer/panel, within the first two minutes. This reaction may be hard wired into us and goes back to the time when our ancestors would come across a stranger in a jungle clearing and ...

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