November 2015
Intermediate to advanced
224 pages
4h 26m
English
Content preview from The Little Book of Big Decision Models
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MODEL 19
THE FEEDBACK AND CRITICISM CONTINUUM
Use this to remind you that you can’t please all the people all of the time – so please yourself.
You need a thick skin to be a manager. Your staff, boss, customers, suppliers and a multitude of others will criticise you and call it feedback. So get used to it. But never allow negative feedback and criticism to undermine your confidence.
HOW TO USE IT
- Read in conjunction with Model 41.
- Insist that the feedback is given to you in private and that sufficient time is allowed.
- Take notes of what is said.
- Remember that the person giving feedback is not criticising you, they are criticising your actions. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.