October 2009
Intermediate to advanced
304 pages
5h 45m
English
The power of leverage is a constant theme at salesforce.com. We leverage our customers' energy to evangelize and sell our product; we leverage our resources (equity, product, time) to give back to the community; we leverage our employees' networks to tap the best talent.
In a similar way, we leverage the skills of outside organizations to help service, sell, and build our product (and an economy around our product). In the beginning, we did all the support and services in-house. As our suite of services grew and our customers became larger and their needs more complex, we began to leverage outside talent to help support them as well. Consultancies like Bluewolf and Astadia cropped up, taking a bet on cloud ...
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