October 2009
Intermediate to advanced
304 pages
5h 45m
English
I spend a lot of time thinking about what I want to say to journalists and how I want to say it. I like to come up with simple metaphors to help explain what we are doing and communicate our message. Early on, for example, I said, "salesforce.com is Amazon.com meets Siebel Systems," then it was "AppExchange is the eBay of enterprise software," and later, "Force.com is the Windows Internet operating system."
Metaphors are the simplest way to explain your services and communicate your message. Here's how to do it: relate your product to something that is current and relevant and that everyone understands. Don't forget to test your metaphors before you put them out there. Try a few and run them by customers, ...
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