5.8. Play #59: Transcend Technical Paradigms
One of the most pivotal decisions we made as a company was to make our code available to let other companies build their own complementary online services. This idea to become a platform, or an operating system for the Internet (similar to how Windows is an operating system for PCs), offered a way to allow everyone to create applications online and gave us an opportunity to attract and retain more customers. This was the way to grow our company.
Despite my bullish belief in Platform-as-a-Service (PaaS), the decision of whether or not to go ahead with the idea was a daunting one. Could we build an Internet operating system? There were potentially gigantic compatibility risks involved in allowing someone ...
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