September 2011
Beginner
288 pages
5h 25m
English
book
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
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IS THIS REALLY POSSIBLE?
Some people believe that this whole line of thinking is comically unrealistic. From their point of view, Sucker’s Choices aren’t false dichotomies; they’re merely a reflection of an unfortunate reality.
“You can’t say something to the boss about our upcoming move. It’ll cost you your job.”
To these people we say: Remember Kevin? He, and almost every other opinion leader we’ve ever studied, has what it takes to speak up and maintain respect. Maybe you don’t know what Kevin did or what you need to do—but don’t deny the existence of Kevin or people like him. There is a third set of options out there that allows you to add meaning to the pool and build on the relationship.
When we (the authors) are in the middle of an on-site ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.