Skip to Main Content
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
book

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
September 2011
Beginner content levelBeginner
288 pages
5h 25m
English
McGraw-Hill
Content preview from Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition

Foreword to the First Edition

This is a breakthrough book. That is exactly how I saw it when I first read the manuscript. I so resonated with the importance, power, and timeliness of its message.

This book is an apt response to the wisdom of the great historian Arnold Toynbee, who said that you can pretty well summarize all of history—not only of society, but of institutions and of people—in four words: Nothing fails like success. In other words, when a challenge in life is met by a response that is equal to it, you have success. But when the challenge moves to a higher level, the old, once successful response no longer works—it fails; thus, nothing fails like success.

The challenge has noticeably changed our lives, our families, and our organizations. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

Kerry Patterson, Joseph Grenny, Ron McMillan
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, 3rd Edition

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, 3rd Edition

Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
Crucial Conversations

Crucial Conversations

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Crucial Conversations

Crucial Conversations

Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory

Publisher Resources

ISBN: 9780071771320