September 2011
Beginner
288 pages
5h 25m
English
book
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Content preview from Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
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CHAPTER 1
1. Clifford Notarius and Howard Markman, We Can Work It Out: Making Sense of Marital Conflict (New York: G.P. Putnam’s Sons, 1993), 20–22, 37–38.
2. Dean Ornish, Love and Survival: The Healing Power of Intimacy (New York: HarperCollins Publishers, 1998), 63.
3. Ornish, Love and Survival: The Healing Power of Intimacy, 54–56.
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