September 2011
Beginner
288 pages
5h 25m
English
book
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
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8
Explore Others’ Paths
How to Listen When Others Blow Up or Clam Up
Over the past few months, your daughter Wendy has started to date a guy who looks like he’s about ten minutes away from a felony arrest. After only a few weeks of dating this rather “interesting” fellow, Wendy’s clothing preference is now far too suggestive for your taste, and she routinely punctuates her language with expletives. When you carefully try to talk to her about these recent changes, she shouts accusations and insults and then withdraws to her room where she sulks for hours on end.
Now what? Should you do something given that you’re not the one going to silence or violence? ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.