30 Chapter 2 Knowledge-Based systems arChiteCture
Knowledge in any field is usually of two types:
Public knowledge—Public knowledge includes the published definitions, •
facts, and theories, available in textbooks, journals, research papers, and so
on. But public knowledge is not the only source of human expertise.
Private knowledge—Human experts generally possess private knowledge. •
Private knowledge consists largely of rules of thumb, also called heuristics.
Heuristics enable human experts to make educated guesses when neces-
sary, recognize promising approaches to problem solving, and deal effec-
tively with faulty or incomplete data.
2.2 TYPES OF KNOWLEDGE
2.2.1 Commonsense and Informed Commonsense
Knowledge
Commonsense knowledge and ...