104 Chapter 4 KnowledgeManageMent
4.6.2 Knowledge Documentation
The discovered knowledge is sorted according to its application and nature.
This generates a new category of knowledge, called metaknowledge, which
is necessary to understand how the knowledge is stored and documented.
For such sorting and classification, industry-specific structures or classifica-
tion strategies are used. The power and usefulness of the stored knowledge
often depends on the representation schemes utilized. This process usually
involves information professionals like knowledge engineers.
4.6.3 Knowledge Use
Once the knowledge is documented in the repository, it is used and reused
as part of a work process. It may be used to solve problems, support business- ...