
62 Chapter 3 DevelopingKnowleDge-BaseDsystems
3.5 EXISTING TECHNIQUES FOR KNOWLEDGE ACQUISITION
Depending on the type and nature of the knowledge, different techniques
for acquisition are used. Figure 3.3 summarizes the knowledge acquisition
techniques described in the following sections.
3.5.1 Reviewing the Literature
The preliminary knowledge that is readily available from media, the Inter-
net, and other sources can be reviewed without burdening the experts for
this knowledge, given that their time is valuable.
3.5.2 Interview and Protocol Analysis
This technique includes structured (e.g., a planned interview with trained
personnel) ...