100 Chapter 4 KnowledgeManageMent
more secure and offers a clear view of the picture by hiding unnecessary
details. For example, final decisions and product design specifications can be
viewed by a select group of employees. Instead of elaborating the complete
procedure entailed to reach the specifications, this approach provides a clear
picture of the work to do and hides unnecessary details. Details about the
product specification can be made available but access is restricted.
4.4 TYPICAL EVOLUTION OF KNOWLEDGE MANAGEMENT WITHIN
AN ORGANIZATION
4.4.1 Ad-hoc Knowledge
In this scenario, there is no formal procedure for knowledge management
in the organization. However, the organization may use an informal system.
Sometimes, knowledge ...