
116 Chapter 4 KnowledgeManageMent
view and sound conceptual background of the knowledge system. The vari-
ous knowledge management models serve the following purposes:
Provide holistic and comprehensive perspectives•
Provide conceptual background for knowledge management •
Can be considered a reliable, valid tool because it has been thoroughly •
tested by experts in the field
Knowledge management models can be classified according to their lev-
el of complexity and the nature of the work. Based on this approach, there
are four categories: transaction model, cognitive model, network model, and
community model. These models are shown in Figur ...