O'Reilly logo

Operations Management: Processes and Supply Chains, 12th Edition by Larry P. Ritzman, Manoj K. Malhotra, Lee J. Krajewski

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Process Capability

Statistical process control techniques help managers achieve and maintain a process distribution that does not change in terms of its mean and variance. The control limits on the control charts signal when the mean or variability of the process changes. However, a process that is in statistical control may not be producing services or products according to their design specifications, because the control limits are based on the mean and variability of the sampling distribution, not the design specifications. Process capability refers to the ability of the process to meet the design specifications for a service or product. Design specifications often are expressed as a nominal value, or target, and a tolerance, or allowance ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required