Skip to Main Content
Operations Management: Processes and Supply Chains, 12th Edition
book

Operations Management: Processes and Supply Chains, 12th Edition

by Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
January 2018
Intermediate to advanced content levelIntermediate to advanced
480 pages
236h 9m
English
Pearson
Content preview from Operations Management: Processes and Supply Chains, 12th Edition

Solved Problem 1

For a time study of a health insurance claims-adjusting process, the analyst uses the continuous method of recording times. The job is divided into four work elements. Shown in Figure H.3 are the performance rating factors, RF, and the continuous method recorded times, r, for each work element.

A sheet capturing observations for 4 work elements of insurance claims processing, also capturing t bar, R F, and sigma.

Figure H.3 Time Study Data for Insurance Claim Processing

  1. Calculate the normal time for this job.

  2. Calculate the standard time for this job, assuming that the allowance is 20 percent of the normal time.

  3. What is the appropriate sample size for estimating the time for element 2 within ±10 percent of the ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Essentials of Supply Chain Management, 4th Edition

Essentials of Supply Chain Management, 4th Edition

Michael H. Hugos

Publisher Resources

ISBN: 9780134741062