
Chapter VIII—Summary Applications 309
C. Create an action plan for this list.
D. Look at the surveys across and up/down the organization to see if different cultures exist
within the organization. Do they need to be changed?
B. Cultural Change—Indepth
Effective cultural change takes two to five years, even with concentrated
and continual actions.
We hear this term all the time. However, two key issues are frequently misunderstood:
Misunderstood Issue #1:
• Changing the culture means changing the behavior of an entire organization, so
methods must include all aspects of the Organization as a Systems Model. The
organization will come apart, change, and come ...