Chapter V—Application: The A-B-C-D Systems Thinking Approach and Model177
Suggestions for Use:
(continued)
A High-Performance Work Organization
(The Organization as a System)
Summary of Best Practices Research:
Paradigm Shift
A diagnostic tool for
understanding and
managing accelerated
change.
Type
Organization
Organization
as a System
A.
Reactive Organization
B.
Industrial Age
Responsible
Organization
(Traditional)
C.
Systems Age
21
st
Century High-
Performance
Organization
(Traditional)
A.Output
1.Achievement of
Results
Survival Level &
Conflict Only
Profitability OK or
within Budget
Customer Value
(
Results)
B.Feedback
2.Feedback LoopRarely Used (Closed
System)
Financial/ ...
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