This chapter presents the 12 key questions and tools good Systems Thinkers know and use, as
well as the principles they are based on.
Tool
No.
The Applications
1Systems Preconditions: Question—Which Entity?
—What entity (system or “collision” of systems) are we dealing with, and what are its
boundaries?
2#1 Systems Question—Desired Outcomes
—What are the desired outcomes?
3#2 Systems Question—The Need for Feedback
—How will we know we have achieved the desired outcomes?
4#3 Systems Question—Environmental Impact
—What is changing in the environment that we need to consider?
5#4 Systems Question—Looking ...
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